AICS BUSINESS SOLUTIONS ÇELİK SANAYİ ve TİC. LTD. ŞTİ. employees, we adopt the Total Quality Philosophy as a continuous way of life and by internalising the customer-oriented process approach, we are committed to implementing national and international standards based on the principle of continuous improvement with the participation of all our employees; to comply with international and local legislation on environmental and occupational health and safety, to comply with ethical values and principles of social responsibility.

 For this purpose;

 ·         Training, authorisation and participation of all our personnel for the continuous improvement of the Total Quality Management System,

·         Improving pre-sales and after-sales services by prioritising the expectations and requirements of our customers,

·         Ensuring continuous satisfaction of our customers and suppliers and not compromising on quality under any circumstances,

·         Meeting the needs and expectations of our customers who receive services from our company in a timely manner by using the available resources in the most effective way with our trained and experienced staff,

·         Doing everything we do right the first time and continuously,

·         To see respect for the environment and people as a principle, to attach importance to business ethics and to be committed to cultural values,

·         To ensure that our quality management system is documented, certified and continuously improved by fulfilling the applicable requirements of the ISO 9001:2015 standard, including legal requirements, customer requirements, specifications and legal requirements by acting in accordance with company principles and corporate identity,

·         To make AICS BUSINESS SOLUTIONS ÇELİK SANAYİ ve TİC. LTD. ŞTİ. a part of the Quality Management System by working with our suppliers, employees and stakeholders in a team spirit and to ensure effective decision-making mechanism,

·         Among our employees; Mobbing (Psychological Violence) and Bullying (Bullying) should not be experienced and experienced in any way,

·         Protecting customer property with the highest level of confidentiality and reliability, preventing unauthorised use or disclosure

·         By complying with the laws and international standards; to ensure that our employees are employed under conditions appropriate to their age, child labour will not be accepted,

·         Bribery, corruption and all kinds of illegal activities will never be accepted,

·         Respecting the rights of our employees, not allowing any discrimination or injustice in terms of working conditions, wages and rights,

 It is our commitment as senior management to ensure the implementation and observance of our policy.